What is Zelle?
- What is Zelle?
- How can I receive money from the Zelle app?
- Do both parties need to have Zelle to receive money?
- How much can I send and receive using Zelle?
- Who can I send money to?
- How can I request money from someone else through Zelle?
- How long does it take to receive money with Zelle?
- How to view all your Zelle transactions
- To view your Zelle transaction history, follow the steps below:
- Still, having trouble?
Zelle is a mobile payment app that allows you to send or receive money to and from friends and relatives, in a faster and easier way. You can also make payments through the app.
Zelle is a user-friendly app, as it is fast and requires only the email address or phone number of the person to transfer funds, regardless of who you bank with.
How can I receive money from the Zelle app?
If you already have a Zelle account, you need not worry as the money will reach directly into your associated bank account within minutes.
You can receive money on Zelle even if you don’t have an account on Zelle. Here’s how you can start receiving money through Zelle :
- If someone sent you money through Zelle, you’ll receive a payment notification about it, either on your email or on your phone number.
- Click on the link provided in the email or text.
- Download the Zelle app through Google play store or Apple app store, if you haven’t already.
- Enter your phone number or email address depending upon the kind of payment done to you. Click ‘continue’.
- Read the policy and security and check the box if you agree with their terms and conditions. Then tap ‘continue’.
- Search for your bank on the ‘find your bank’ screen to complete the transaction, you’ll automatically be redirected to your bank’s website. There you can complete the process.
- If you can’t see your listed bank, you can tap on the ‘don’t see your bank?’ prompt on the screen.
- You need to add your debit card number and details like expiration date for the next step and tap on continue to proceed.
- Enter your billing address and tap on continue.
Your account is set up now. You can now accept transfers and view money already in your account.
Do both parties need to have Zelle to receive money?
Money through Zelle can be sent to anyone with a bank account in the U.S. However, make sure at least one of you (sender or receiver) has access to Zelle through their bank or credit union.
How much can I send and receive using Zelle?
If your bank doesn’t offer Zelle you might just be able to send $500 a week. But if your bank does offer Zelle, you might be able to transfer larger amounts. However different bank intuitions have different spending limits which you’ll need to find out. There are no limits on the amount of money you can receive through your email or phone number.
Who can I send money to?
Zelle can be used to send money to anyone with an eligible bank account. However, it’s advised to use Zelle only to transfer money to your friends and family or someone you trust.
How can I request money from someone else through Zelle?
You can also receive money through Zelle by requesting it from one of your contacts. Follow the simple steps:
- After logging in, click on Request on the main screen.
- Pick a contact you want to send money to. If they don’t have the Zelle app you need to invite them first.
- Enter the amount you want to send and click on Review.
- You can include a memo (it’s optional). Tap on Request. When the recipient accepts your request, you’ll receive the money shortly.
How long does it take to receive money with Zelle?
Money sent through Zelle is typically available within minutes if the recipient is enrolled with the app.
However, if you didn’t receive money in 3 days, it’s recommended to check your profile and see if you’ve fully enrolled and completed your profile on the app.It is also advisable to check with the sender whether your email or phone number provided was correct.
If you’re using Zelle® through your bank or credit union’s mobile app or online banking, you can check their support FAQs or contact their customer support team for help.
How to view all your Zelle transactions
You can view all your transactions at any time on Zelle. Although you won’t be able to view Zelle transactions on the app or website, you need to visit each bank you use with Zelle in order to view your transactions.
To view your Zelle transaction history, follow the steps below:
- Open your mobile banking app or online account and log into it.
- Go to “Send Money with Zelle®.”
- Press on “Activity.”
- Select “Past” under the view tab.
The above steps will provide you a list of all Zelle transactions processed through that particular bank.
Repeat the steps if you want to collect information from the other banks involved with your account.
If you sense a suspicious activity, this way you can have a concrete testimonial for suspicious transactions.
Still, having trouble?
You can contact the Zelle customer support team through the toll-free number.