Zelle is a mobile payment app that allows a fast secure and easy way to send money to your friends, family, and relatives. You can send money to anyone having a legit bank account in the U.S, using just their phone number or email address.
When you sign-up on Zelle, one of the prime requirements is your email address.
However, if at any point in time, for any reason, you’ve changed your email address linked to your bank account, you might want to update in on Zelle for seamless money transactions.
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Can I change my email address on Zelle?
Yes, it is possible to change your email address in Zelle. You need to visit your online banking app for the same. You can change your email address or your linked phone number on Zelle.
Changing Email address on Zelle through your Android Smartphone
- Follow the steps to change your email address on your Zelle app if you’re an android user
- Open your mobile banking app on your phone
- Tap on Zelle
- Tap on the settings tab from the menu
- Tap edit or unlink next to your email address
- Now enter your new email address, and tap verify to confirm the changes.
- Enter the OTP you receive on your phone.
Congrats your email address had been updated.
Changing your email address on Zelle through PC
You can also update your new email address on Zelle using your PC:
- Visit your bank’s website portal and log in.
- Tap on Zelle
- Open the settings
- Tap on edit or unlink after finding your current email address.
- Now enter your new email address.
- Click on Verify under the pending activity tab.
- You’ll receive a onetime password to enter in the website and your work is done.
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How to change your email address if using an iPhone
Follow the steps to change your email address on your Zelle app if you’re an iPhone user
- Open your mobile banking app on your phone
- Tap on Zelle and open Zelle settings
- Click on “Edit” or “Unlink” next to your email address.
- Now enter the new email address and tap on Verify.
- Enter the OTP you receive in your inbox.
- After setting up the email, reopen the app to see the changes and use the app.
Using Zelle has a lot of advantages including easy payments from different parts of the country whenever you wish to. You only need to have the recipient’s email address or their linked phone number for the same. Hence, it becomes essential to know how to change update, or delete your details in the app.
Can I use two email addresses at a time?
No, you can only use the email address linked with your bank account. To use another email you need to enroll in Zelle with the other bank account.
Why cannot I enroll on Zelle with my email or phone number?
This could be because your phone number or email is already linked at a different bank or credit union.
Therefore you must remove them from where you initially enrolled. An easy way to do so is to contact the customer support team from where you’ve initially enrolled your phone or email and request the removal of your email or phone number. You can contact the Zelle support team if you aren’t sure where you have previously enrolled your email address or phone number.
You can contact the Zelle support team at their website or visit their support page at zellepay.com.
How to update your name on Zelle
If you require changing your display name on Zelle, there are three simple steps you could follow to update it:
- Click on Settings in the top left corner of the screen.
- Tap on My info.
- Here you can update any relevant information, including your display name.
Whenever someone sends you money through Zelle, they can see your display name.
