Last Updated on September 11, 2022 by Babette Sasha
Zelle is a mobile payment app that allows you to send or receive money to and from friends and relatives, in a faster and easier way. You can also make payments through the app.
Zelle is a great app for digital money transfer allowing you to send money to anyone having an eligible bank account in the U.S just by entering their registered mobile number or email address.
Enrolling within the Zelle app
Enrolling in Zelle is a process you might find tough as the process does not depend just on the app but on your bank. Different banks have different ways of handling Zelle’s accounts and transactions. For enrolling with Zelle, you need to visit your online banking app or visit your bank’s web portal.
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Can I have more than two Zelle accounts?
Yes, it is possible to create two different accounts on Zelle but it is conditional. If you want to set up Zelle with one account, you need to go to your online banking app or their website portal and enroll with Zelle from that account.
However, if you want to make two Zelle accounts, you must have another account in a different bank linked with a different mobile phone number and email.
Hence it is not possible two have two Zelle accounts with only one bank account number. You must have another account in a bank so as to create a different Zelle account.
Then you can visit your second bank account’s mobile banking app and enroll the same way you did for the first one.
Things to be kept in mind if you create a second Zelle account
You should be aware of the fact that Zelle does not allow you to connect the same bank account to two Zelle accounts. It should also be kept in mind that, it is not possible to enroll with two bank accounts attached in one Zelle account.
It might be inconvenient for you if you want to transfer money from different bank accounts. However you never know, this feature might be available in the future.
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How to use the second account for transferring money
If you successfully created your second Zelle account, the next steps would seem very easy and simple.
For sending money to your second bank account using your banking app, go to the transaction section and enter your other Zelle account’s phone number or email address.
Now choose the amount you want to transfer and confirm it. The transfer would reach your second account within minutes.
You can also send money through the Zelle directly through the send screen.
Enter your second account’s registered phone number or email and fill in the amount you want to transfer. The money would hence be transferred.
If you didn’t receive your money in your second bank account, you might not have set up your second account correctly. You would have to enroll in the app correctly to receive the payment in your bank account. If not done so, your payment would be transferred back into your account within 14 days of the transaction.
Can you add two phone numbers to Zelle?
Yes, Zelle can be used with multiple financial institutions only if you have different phone numbers and emails linked to different bank accounts. No two bank accounts should be linked with the same phone number or email.
Can I Zelle money from one bank account to another bank account of mine?
You can send money to almost anyone with a bank account in the U.S. using an email address or U.S. mobile number. Therefore it is possible to send money from one bank account to your other bank account.
Is my bank information secure on Zelle?
Yes, your information is kept secure on Zelle. The Zelle app uses authentication and monitoring features to keep your payments more secure, hence it is safe to use the Zelle app.
Have any other unsolved queries?
You can always contact Zelle’s customer support.